2020educationfeedback | Dealer Week

MRAA Dealer Week_Logo.png

Dec. 8-11, 2020

Online. Streamed live in your dealership.

Give us your Dealer Week feedback!

Thank you for taking a chance on MRAA by participating in a different kind of Dealer Week in 2020! We were inspired by the opportunity to serve you through this event – and we’re excited to take what we learned from your participation and use it to begin planning for 2021.

Your feedback helps build future events, so below you'll find links to each session survey. Please take the surveys associated with the sessions you attended. They shouldn't take more than one or two minutes each!

JAY BAER

Opening Keynote:Rewire Your Dealership: Deliver the 3 Things Customers Really Care About.

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The Dealership Pathway

Topic:

Dealer Case Study: Digital Checklists

With Aquaknox Marine

& Sam Dantzler

The Customer Pathway

Topic:

Dealer Case Study: Pre-Owned Boat Photography and Videography

With N3 Boatworks & Jim Million

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

Dealer Case Study: Onboarding

With Alpin Haus & Valerie Ziebron

*This Pathway is made possible by the Marine Industry Certified Dealer Program

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The Dealership Pathway

Topic:

Shine a Bright Light in Your Dealership’s Dark Spaces

With Sam Dantzler

The Customer Pathway

Topic:

How to Navigate Difficult Customer Conversations

With John Spence

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

Developing Your Dealership's Bench Strength

With Dan Iosue & Dan Schneider

*This Pathway is made possible by the Marine Industry Certified Dealer Program

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The Dealership Pathway

Topic:

How to Catch-Up in Service

With Max Materne

The Customer Pathway

Topic:

Use Digital to Personalize the Customer Experience

With Rich Delancey

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

How to Recruit, Work With and Lead People Not Like You

With Kelly McDonald

*This Pathway is made possible by the Marine Industry Certified Dealer Program

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The Dealership Pathway

Topic:

How to Build Your 2021 Marketing Plan with or without a Boat Show

With Marcus Sheridan

The Customer Pathway

Topic:

Grow Your Customer Base with Facebook Ads in 2021

With Danny Decker

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

How to Thrive on the Other Side of 2020

With John Spence

*This Pathway is made possible by the Marine Industry Certified Dealer Program

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The Dealership Pathway

Topic:

Get Ahead of the Pre-Owned Opportunity that is Coming

With Tony Gonzalez

The Customer Pathway

Topic:

3 Ways to Earn Your Service Customer’s Trust

With Chris Collins

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

Move Beyond Burnout: The Search for Sustained Motivation for Yourself and Your Team

With David Spader

*This Pathway is made possible by the Marine Industry Certified Dealer Program

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The Dealership Pathway

Topic:

How to Become a Video-First Dealership

With Marcus Sheridan

The Customer Pathway

Topic:

Fill the Gaps in Your Sales Process

With Jim Million & Bob McCann

*This Pathway is made possible by Recreational Boating & Fishing Foundation

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The Employee Pathway

Topic:

Turn Your Shop Inside Out

With Valerie Ziebron

*This Pathway is made possible by the Marine Industry Certified Dealer Program