2021 Dealer Week Speakers

Chester Elton

Keynote, In Person & Online

Chester Elton

Gostick and Elton, LLC

Session(s) at Dealer Week:

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

Sara Hey

Service Pathway

Sara Hey

VP of Business Development and Speaker

Bob Clements International

Session(s) at Dealer Week:

Develop Marketing & Growth Plans for Your Parts Department on Dec. 9 at 10 a.m. & ONLINE WORKSHOP Work with Different & Sometimes Conflicting Personalities on Jan. 13 at 12:45 p.m. & ONLINE WORKSHOP 3 Tactics to Turn Your Shop into a Customer Loyalty Machine on Jan. 13 at 2:15 p.m.

Adrian Gostick

Keynote, In Person & Online

Adrian Gostick

Gostick and Elton, LLC

Session(s) at Dealer Week:

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

John Greene

Service Pathway

John Greene

Moderator

Garage Composites

Session(s) at Dealer Week:

Super Service to the Rescue! on Dec. 8 at 3:30 p.m.

Jeremy DeFelice

Online Only

Jeremy DeFelice

Director of Dealer Development

Garage Composites

Session(s) at Dealer Week:

ONLINE WORKSHOP Text Me! Improve Customer Communication and Staff Efficiency in Parts & Service on Jan 13. at 12:45 p.m.

Sam Dantzler

Sales & Marketing Pathway

Sam Dantzler

President

Wheelhouse College & Garage Composites

Session(s) at Dealer Week:

Stop Leaking Customers! Master Omni-Channel on Dec. 7 at 12:30 p.m.

David Parker

Leadership Pathway

David Parker

Parker Business Planning

Session(s) at Dealer Week:

Design Your Dealership for a Changing Market on Dec. 8 at 10 a.m.

Valerie Ziebron

Service Pathway

Valerie Ziebron

President

VRZ Consulting

Session(s) at Dealer Week:

Update Your Service & Parts Playbook for 2022 on Dec. 7 at 12:30 p.m. & ONLINE WORKSHOP Combat the Assault on Your Shop's Repair Time on Jan. 13 at 10:45 a.m.

Tony Gonzalez

Sales & Marketing Pathway

Tony Gonzalez

Owner/CEO

Garage Composites

Session(s) at Dealer Week:

How to Seek and Sell More Pre-Owned Units Profitably on Dec. 9 at 10 a.m.

Paul Sheldon

Online Only

Paul Sheldon

Regional Sales Director

Protective Asset Protection

Session(s) at Dealer Week:

ONLINE WORKSHOP Plan Your "Post (???) Pandemic" F&I Process on Jan. 13 at 2:15 p.m.

Gloria Sinclair Miller

Leadership Pathway

Gloria Sinclair Miller

Senior HR Business Executive

SHRM

Session(s) at Dealer Week:

HR Strategies to Fill the Gaps in Your Dealership's Workforce on Dec. 8 at 3:30 p.m.

Matt Booth

Online Only

Matt Booth

Mattitude

Session(s) at Dealer Week:

ONLINE WORKSHOP Take Control with a Positive Attitude on Jan. 13 at 2:15 p.m.

Jim Million

Leadership Pathway

Jim Million

Chief Creative Officer

Million Learning

Session(s) at Dealer Week:

ONLINE WORKSHOP: Boost Efficiency by Navigating Dealership Change, Jan 13 at 10:45-12pm

Bob Clements

Leadership Pathway

Bob Clements

Owner

Bob Clements International

Session(s) at Dealer Week:

Develop Compensation Plans that Produce Results on Dec. 9 at 10 a.m.

Paul J. Daly

Sales & Marketing Pathway

Paul J. Daly

Founder/CEO

Congruent

Session(s) at Dealer Week:

How to Build a Brand Everyone Wants to Connect to on Dec. 8 at 1 p.m.

Jordon Schoolmeester

Service Pathway

Jordon Schoolmeester

Consultant

Garage Composites

Session(s) at Dealer Week:

Too Much ___ + Not Enough ___ = Service Stress on Dec. 8 12:30 p.m.

Danny Decker

Sales & Marketing Pathway

Danny Decker

Marketing Coach & Consultant

Marketing Simplified

Session(s) at Dealer Week:

How to Create a Marketing Plan When You Don't Have Any Inventory on Dec. 8 at 3:30 p.m. & ONLINE WORKSHOP How to Identify & Attract Your Ideal Customers in 2022 on Jan. 13 at 12:45 p.m.

Bob McCann

Sales & Marketing Pathway

Bob McCann

Lead Certification Consultant

MRAA

Session(s) at Dealer Week:

Improve Productivity by Focusing on the Customer Interview on Dec. 8 at 10 a.m. & ONLINE WORKSHOP Learn to Love Role-Playing on Jan. 13 at 10:45 a.m.

Brett Beaudette

Service Pathway

Brett Beaudette

CEO

Ideal Productions & Design

Session(s) at Dealer Week:

Design Your Way to More Parts & Accessories Revenue on Dec. 8 at 1 p.m.

Kendall Rawls

Leadership Pathway

Kendall Rawls

Director of Development

The Rawls Group

Session(s) at Dealer Week:

Avoid 5 Mistakes that Impact What's Next for Your Business on Dec. 8 at 1 p.m.