2021 Dealer Week Speakers

Online Only

Jeremy DeFelice

Director of Dealer Development

Garage Composites

Session(s) at Dealer Week:

ONLINE WORKSHOP Text Me! Improve Customer Communication and Staff Efficiency in Parts & Service on Jan 13. at 12:45 p.m.

Leadership Pathway

Gloria Sinclair Miller

Senior HR Business Executive

SHRM

Session(s) at Dealer Week:

HR Strategies to Fill the Gaps in Your Dealership's Workforce on Dec. 8 at 3:30 p.m.

Service Pathway

Jordon Schoolmeester

Consultant

Garage Composites

Session(s) at Dealer Week:

Too Much ___ + Not Enough ___ = Service Stress on Dec. 8 12:30 p.m.

Sales & Marketing Pathway

Tony Gonzalez

Owner/CEO

Garage Composites

Session(s) at Dealer Week:

How to Seek and Sell More Pre-Owned Units Profitably on Dec. 9 at 10 a.m.

Sales & Marketing Pathway

Paul J. Daly

Founder/CEO

Congruent

Session(s) at Dealer Week:

How to Build a Brand Everyone Wants to Connect to on Dec. 8 at 1 p.m.

Sales & Marketing Pathway

Danny Decker

Marketing Coach & Consultant

Marketing Simplified

Session(s) at Dealer Week:

How to Create a Marketing Plan When You Don't Have Any Inventory on Dec. 8 at 3:30 p.m. & ONLINE WORKSHOP How to Identify & Attract Your Ideal Customers in 2022 on Jan. 13 at 12:45 p.m.

Leadership Pathway

David Parker

Parker Business Planning

Session(s) at Dealer Week:

Design Your Dealership for a Changing Market on Dec. 8 at 10 a.m.

Online Only

Matt Booth

Mattitude

Session(s) at Dealer Week:

ONLINE WORKSHOP Take Control with a Positive Attitude on Jan. 13 at 2:15 p.m.

Service Pathway

Brett Beaudette

CEO

Ideal Productions & Design

Session(s) at Dealer Week:

Design Your Way to More Parts & Accessories Revenue on Dec. 8 at 1 p.m.

Service Pathway

John Greene

Moderator

Garage Composites

Session(s) at Dealer Week:

Super Service to the Rescue! on Dec. 8 at 3:30 p.m.

Service Pathway

Valerie Ziebron

President

VRZ Consulting

Session(s) at Dealer Week:

Update Your Service & Parts Playbook for 2022 on Dec. 7 at 12:30 p.m. & ONLINE WORKSHOP Combat the Assault on Your Shop's Repair Time on Jan. 13 at 10:45 a.m.

Service Pathway

Sara Hey

VP of Business Development and Speaker

Bob Clements International

Session(s) at Dealer Week:

Develop Marketing & Growth Plans for Your Parts Department on Dec. 9 at 10 a.m. & ONLINE WORKSHOP Work with Different & Sometimes Conflicting Personalities on Jan. 13 at 12:45 p.m. & ONLINE WORKSHOP 3 Tactics to Turn Your Shop into a Customer Loyalty Machine on Jan. 13 at 2:15 p.m.

Leadership Pathway

Jim Million

Chief Creative Officer

Million Learning

Session(s) at Dealer Week:

ONLINE WORKSHOP: Boost Efficiency by Navigating Dealership Change, Jan 13 at 10:45-12pm

Leadership Pathway

Bob Clements

Owner

Bob Clements International

Session(s) at Dealer Week:

Develop Compensation Plans that Produce Results on Dec. 9 at 10 a.m.

Sales & Marketing Pathway

Bob McCann

Lead Certification Consultant

MRAA

Session(s) at Dealer Week:

Improve Productivity by Focusing on the Customer Interview on Dec. 8 at 10 a.m. & ONLINE WORKSHOP Learn to Love Role-Playing on Jan. 13 at 10:45 a.m.

Online Only

Paul Sheldon

Regional Sales Director

Protective Asset Protection

Session(s) at Dealer Week:

ONLINE WORKSHOP Plan Your "Post (???) Pandemic" F&I Process on Jan. 13 at 2:15 p.m.

Keynote, In Person & Online

Adrian Gostick

Gostick and Elton, LLC

Session(s) at Dealer Week:

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

Sales & Marketing Pathway

Sam Dantzler

President

Wheelhouse College & Garage Composites

Session(s) at Dealer Week:

Stop Leaking Customers! Master Omni-Channel on Dec. 7 at 12:30 p.m.

Keynote, In Person & Online

Chester Elton

Gostick and Elton, LLC

Session(s) at Dealer Week:

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

Leadership Pathway

Kendall Rawls

Director of Development

The Rawls Group

Session(s) at Dealer Week:

Avoid 5 Mistakes that Impact What's Next for Your Business on Dec. 8 at 1 p.m.