2021 Dealer Week Speakers
Service Pathway
Jordon Schoolmeester
Consultant
Garage Composites
Session(s) at Dealer Week:
Too Much ___ + Not Enough ___ = Service Stress on Dec. 8 12:30 p.m.
Online Only
Paul Sheldon
Regional Sales Director
Protective Asset Protection
Session(s) at Dealer Week:
ONLINE WORKSHOP Plan Your "Post (???) Pandemic" F&I Process on Jan. 13 at 2:15 p.m.
Sales & Marketing Pathway
Danny Decker
Marketing Coach & Consultant
Marketing Simplified
Session(s) at Dealer Week:
How to Create a Marketing Plan When You Don't Have Any Inventory on Dec. 8 at 3:30 p.m. & ONLINE WORKSHOP How to Identify & Attract Your Ideal Customers in 2022 on Jan. 13 at 12:45 p.m.
Keynote, In Person & Online
Chester Elton
Gostick and Elton, LLC
Session(s) at Dealer Week:
Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done
Online Only
Jeremy DeFelice
Director of Dealer Development
Garage Composites
Session(s) at Dealer Week:
ONLINE WORKSHOP Text Me! Improve Customer Communication and Staff Efficiency in Parts & Service on Jan 13. at 12:45 p.m.
Sales & Marketing Pathway
Paul J. Daly
Founder/CEO
Congruent
Session(s) at Dealer Week:
How to Build a Brand Everyone Wants to Connect to on Dec. 8 at 1 p.m.
Leadership Pathway
David Parker
Parker Business Planning
Session(s) at Dealer Week:
Design Your Dealership for a Changing Market on Dec. 8 at 10 a.m.
Online Only
Matt Booth
Mattitude
Session(s) at Dealer Week:
ONLINE WORKSHOP Take Control with a Positive Attitude on Jan. 13 at 2:15 p.m.
Leadership Pathway
Gloria Sinclair Miller
Senior HR Business Executive
SHRM
Session(s) at Dealer Week:
HR Strategies to Fill the Gaps in Your Dealership's Workforce on Dec. 8 at 3:30 p.m.
Service Pathway
Valerie Ziebron
President
VRZ Consulting
Session(s) at Dealer Week:
Update Your Service & Parts Playbook for 2022 on Dec. 7 at 12:30 p.m. & ONLINE WORKSHOP Combat the Assault on Your Shop's Repair Time on Jan. 13 at 10:45 a.m.
Service Pathway
Sara Hey
VP of Business Development and Speaker
Bob Clements International
Session(s) at Dealer Week:
Develop Marketing & Growth Plans for Your Parts Department on Dec. 9 at 10 a.m. & ONLINE WORKSHOP Work with Different & Sometimes Conflicting Personalities on Jan. 13 at 12:45 p.m. & ONLINE WORKSHOP 3 Tactics to Turn Your Shop into a Customer Loyalty Machine on Jan. 13 at 2:15 p.m.
Sales & Marketing Pathway
Sam Dantzler
President
Wheelhouse College & Garage Composites
Session(s) at Dealer Week:
Stop Leaking Customers! Master Omni-Channel on Dec. 7 at 12:30 p.m.
Leadership Pathway
Jim Million
Chief Creative Officer
Million Learning
Session(s) at Dealer Week:
ONLINE WORKSHOP: Boost Efficiency by Navigating Dealership Change, Jan 13 at 10:45-12pm
Leadership Pathway
Bob Clements
Owner
Bob Clements International
Session(s) at Dealer Week:
Develop Compensation Plans that Produce Results on Dec. 9 at 10 a.m.
Service Pathway
John Greene
Moderator
Garage Composites
Session(s) at Dealer Week:
Super Service to the Rescue! on Dec. 8 at 3:30 p.m.
Sales & Marketing Pathway
Tony Gonzalez
Owner/CEO
Garage Composites
Session(s) at Dealer Week:
How to Seek and Sell More Pre-Owned Units Profitably on Dec. 9 at 10 a.m.
Service Pathway
Brett Beaudette
CEO
Ideal Productions & Design
Session(s) at Dealer Week:
Design Your Way to More Parts & Accessories Revenue on Dec. 8 at 1 p.m.
Sales & Marketing Pathway
Bob McCann
Lead Certification Consultant
MRAA
Session(s) at Dealer Week:
Improve Productivity by Focusing on the Customer Interview on Dec. 8 at 10 a.m. & ONLINE WORKSHOP Learn to Love Role-Playing on Jan. 13 at 10:45 a.m.
Keynote, In Person & Online
Adrian Gostick
Gostick and Elton, LLC
Session(s) at Dealer Week:
Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done
Leadership Pathway
Kendall Rawls
Director of Development
The Rawls Group
Session(s) at Dealer Week:
Avoid 5 Mistakes that Impact What's Next for Your Business on Dec. 8 at 1 p.m.