The Dealership Pathway:

How to Catch Up in the Service Department

Max Materne, Garage Composites

Target Audience: Dealership Owners, Service Department Managers, Service Employees

Date & Time: Dec. 9, 9:30 AM CST

 

Description

In many boat dealerships, sales revenue has grown exponentially while service revenue has plateaued. 
 

If this sounds like you, maybe your service department is too busy to keep up with demand, too packed full to add more capacity, and too thin on time and staff to adapt to your changing customer. That’s why it’s time to re-evaluate.


Your service department not only contributes to your bottom line, but it’s also what keeps your customers coming back to you, and this session is about how to get service off of life support.

During this presentation, our expert, Max Materne of Garage Composites, will share his first-hand experience running, leading and consulting with dealership service departments. You’ll walk away with a new perspective on service, a new process to plan with, and a few simple and free tools to grow your service revenue now.

 
Learning Objectives

  • Understand the story of how service revenue plateaued;

  • Learn a process that will lighten your team’s load;

  • And discover simple changes to make and free technology to use to start catching up now.

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