Full Agenda
Sunday December 8
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10:00 a.m. Field Trip Begins (Separate Registration Required)
5:00 p.m. Field Trip Ends
6:00 p.m. Opening Celebration
Monday December 9
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8:00 a.m. Registration Opens
9:00 a.m. Keynote and Opening Ceremony
11:00 a.m. Expo Hall Opens
1:00 p.m. Classroom Education (90 minutes)
Tony Gonzalez
Garage Composites
Create a Culture That Delivers
Sam Dantzler
Garage Composites
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*This Pathway is made possible by Grow Boating
Stop Letting Data Get Between You and the Customer
Richard Fenton & Andrea Waltz
Courage Crafters
Go For No
3:45 p.m. Classroom Education (45 minutes)
Carrie Stacey w/ David Spader
Dealer Case Study: Succession Planning
Kevin Zoodsma w/ Sam Dantzler
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*This Pathway is made possible by Grow Boating
Dealer Case Study: Segmenting Customer Data
Eric Smith w/ Jim Million
Dealer Case Study: Combating a Local Tech Shortage
4:30 p.m. Networking Reception in Expo Hall
6:30 p.m. Expo Hall Closes
Tuesday December 10
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7:30 a.m. Registration Opens
8:00 a.m. Expo Hall Opens
8:30 a.m. Classroom Education (90 minutes)
DJ Stringer
Garage Composites
F&I: Does That Stand for Fairies and Imps? ... No, The Money Is Real
Valerie Ziebron & Carrie Stacey
*This Pathway is made possible by Grow Boating
Reducing Repair Cycle Time
Samantha Cunningham Zawilinski
Portratz Partners Advertising
Intrapreneurship: Developing Early Adopters & Harnessing Innovation in Your Company
11:30 a.m. Expo Hall Closes
11:30 a.m. MRAA Awards Ceremony in Ballroom
1:00 p.m. Expo Hall Opens
1:45 p.m. Classroom Education (90 minutes)
David Foco
A World of Training​
Ease the Pain of Seasonality Through Better Processes
Bob McCann & Graham Anderson
MRAA & Kenect​
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*This Pathway is made possible by Grow Boating
Texting Customers: Do's, Don'ts, and How to Make It A Win-Win
Allison Chaney
Boot Camp Digital
Developing Your Personal Brand
4:15 p.m. Classroom Education (90 minutes)
Rich Delancey
Dealership Toolkit
How to Hold Your Digital Accountable
DJ Stringer
Garage Composites
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*This Pathway is made possible by Grow Boating
Let's Play Detective and Solve a Mystery: The Customer
Art Hill
University of Minnesota
The Managing Me Workshop
5:45 p.m. Networking Reception in Expo Hall
6:30 p.m. Expo Hall Closes
7:00 p.m. Dealer Week Industry Celebration
12:00 p.m. Expo Hall Closes
12:00 p.m. Closing Ceremony
1:30 p.m. Dealer Week Concludes – Go implement what you learned!
*Note: The schedule is subject to change.
