Dealer Week Schedule
Full Agenda

Sunday                  December 8

10:00 a.m.                 Field Trip Begins (Separate Registration Required)

5:00 p.m.                  Field Trip Ends

6:00 p.m.                  Opening Celebration

Monday                 December 9

8:00 a.m.                  Registration Opens

9:00 a.m.                  Keynote and Opening Ceremony

11:00 a.m.                  Expo Hall Opens

1:00 p.m.                   Classroom Education (90 minutes)

Tony Gonzalez 

Garage Composites

Create a Culture That Delivers

Sam Dantzler

Garage Composites

*This Pathway is made possible by Grow Boating

Stop Letting Data Get Between You and the Customer

Richard Fenton & Andrea Waltz

Courage Crafters

Go For No

3:45 p.m.                 Classroom Education (45 minutes)

Carrie Stacey w/ David Spader

Dealer Case Study: Succession Planning

Kevin Zoodsma w/ Sam Dantzler

 

 

*This Pathway is made possible by Grow Boating

Dealer Case Study: Segmenting Customer Data

Eric Smith w/ Jim Million

Dealer Case Study: Combating a Local Tech Shortage

4:30 p.m.                   Networking Reception in Expo Hall

6:30 p.m.                   Expo Hall Closes

Tuesday                 December 10

7:30 a.m.                   Registration Opens

8:00 a.m.                   Expo Hall Opens

8:30 a.m.                   Classroom Education (90 minutes)

DJ Stringer

Garage Composites

F&I: Does That Stand for Fairies and Imps? ... No, The Money Is Real

Valerie Ziebron & Carrie Stacey 

 

 

*This Pathway is made possible by Grow Boating

Reducing Repair Cycle Time

Samantha Cunningham Zawilinski

Portratz Partners Advertising

Intrapreneurship: Developing Early Adopters & Harnessing Innovation in Your Company

11:30 a.m.               Expo Hall Closes

11:30 a.m.               MRAA Awards Ceremony in Ballroom

1:00 p.m.                Expo Hall Opens

1:45 p.m.                Classroom Education (90 minutes)

David Foco

A World of Training

Ease the Pain of Seasonality Through Better Processes

Bob McCann & Graham Anderson

MRAA & Kenect

*This Pathway is made possible by Grow Boating

Texting Customers: Do's, Don'ts, and How to Make It A Win-Win

Allison Chaney

Boot Camp Digital

Developing Your Personal Brand

4:15 p.m.                 Classroom Education (90 minutes)

Rich Delancey

Dealership Toolkit

How to Hold Your Digital Accountable

DJ Stringer

Garage Composites

*This Pathway is made possible by Grow Boating

Let's Play Detective and Solve a Mystery: The Customer

Art Hill

University of Minnesota

The Managing Me Workshop

5:45 p.m.                    Networking Reception in Expo Hall

6:30 p.m.                    Expo Hall Closes

7:00 p.m.                    Dealer Week Industry Celebration

12:00 p.m.                Expo Hall Closes

12:00 p.m.                Closing Ceremony

1:30 p.m.                  Dealer Week Concludes – Go implement what you learned!

*Note: The schedule is subject to change.

Wednesday           December 11

8:00 a.m.                   Registration Opens

8:30 a.m.                   Expo Hall Opens

9:00 a.m.                   Educational Workshops (120 minutes)

David Spader

Spader Business Management

The Agile Dealership: Confidently Responding to Change & the Unknown

Theresa Syer

Syer Hospitality Group

*This Pathway is made possible by Grow Boating

Supercharge Your Customer Experience

Jim Million

Million Learning

Telling Ain't Training

 
 
Correct Craft
BILL YEARGIN
Wells Fargo
BRUCE VAN WAGONER
NMMA
THOM DAMMERICH