Dealer Week Schedule
Full Agenda

Sunday                  December 8

10:00 a.m.                 Field Trip Begins (Separate Registration Required)

5:00 p.m.                  Field Trip Ends

6:00 p.m.                  Opening Celebration

Monday                 December 9

8:00 a.m.                  Registration Opens

9:00 a.m.                  Keynote and Opening Ceremony

11:00 a.m.                  Expo Hall Opens

1:00 p.m.                   Classroom Education (90 minutes)

Tony Gonzalez 

Garage Composites

Create a Culture That Delivers

Sam Dantzler

Garage Composites

*This Pathway is made possible by Grow Boating

Stop Letting Data Get Between You and the Customer

Richard Fenton & Andrea Waltz

Courage Crafters

Go For No

3:45 p.m.                 Classroom Education (45 minutes)

Carrie Stacey w/ David Spader

Dealer Case Study: Succession Planning

Kevin Zoodsma w/ Sam Dantzler



*This Pathway is made possible by Grow Boating

Dealer Case Study: Segmenting Customer Data

Eric Smith w/ Jim Million

Dealer Case Study: Combating a Local Tech Shortage

4:30 p.m.                   Networking Reception in Expo Hall

6:30 p.m.                   Expo Hall Closes

Tuesday                 December 10

7:30 a.m.                   Registration Opens

8:00 a.m.                   Expo Hall Opens

8:30 a.m.                   Classroom Education (90 minutes)

DJ Stringer

Garage Composites

F&I: Does That Stand for Fairies and Imps? ... No, The Money Is Real

Valerie Ziebron & Carrie Stacey 



*This Pathway is made possible by Grow Boating

Reducing Repair Cycle Time

Samantha Cunningham Zawilinski

Portratz Partners Advertising

Intrapreneurship: Developing Early Adopters & Harnessing Innovation in Your Company

11:30 a.m.               Expo Hall Closes

11:30 a.m.               MRAA Awards Ceremony in Ballroom

1:00 p.m.                Expo Hall Opens

1:45 p.m.                Classroom Education (90 minutes)

David Foco

A World of Training

Ease the Pain of Seasonality Through Better Processes

Bob McCann & Graham Anderson

MRAA & Kenect

*This Pathway is made possible by Grow Boating

Texting Customers: Do's, Don'ts, and How to Make It A Win-Win

Allison Chaney

Boot Camp Digital

Developing Your Personal Brand

4:15 p.m.                 Classroom Education (90 minutes)

Rich Delancey

Dealership Toolkit

How to Hold Your Digital Accountable

DJ Stringer

Garage Composites

*This Pathway is made possible by Grow Boating

Let's Play Detective and Solve a Mystery: The Customer

Art Hill

University of Minnesota

The Managing Me Workshop

5:45 p.m.                    Networking Reception in Expo Hall

6:30 p.m.                    Expo Hall Closes

7:00 p.m.                    Dealer Week Industry Celebration

12:00 p.m.                Expo Hall Closes

12:00 p.m.                Closing Ceremony

1:30 p.m.                  Dealer Week Concludes – Go implement what you learned!

*Note: The schedule is subject to change.

Wednesday           December 11

8:00 a.m.                   Registration Opens

8:30 a.m.                   Expo Hall Opens

9:00 a.m.                   Educational Workshops (120 minutes)

David Spader

Spader Business Management

The Agile Dealership: Confidently Responding to Change & the Unknown

Theresa Syer

Syer Hospitality Group

*This Pathway is made possible by Grow Boating

Supercharge Your Customer Experience

Jim Million

Million Learning

Telling Ain't Training

Correct Craft
Wells Fargo