The schedule is still being finalized, but planned topics include:

 

• Building resilience

• Recovering from burnout

• Getting more stuff done

• Overcoming anxiety

• Leading yourself and your team through change

• Designing an adaptable facility

• Strengthening dealership value

• Preparing for ownership transfer

• Evaluating your compensation plans

• Growing your team in a workforce shortage

• Competing for job candidates

• Accessing untapped sources of talent

• Improving your delegation skills

• Embracing change

• Working with conflicting personalities

• Taking control of your attitude

• Managing service & parts dept. workloads

• Increasing service & parts profitability

• Marketing your parts business

• Boosting accessories and parts sales

• Merchandising in your ship’s store

• Creating an experiential and immersive dealership environment

• Getting creative with promotions and events

• Gaining service dept. support for pre-owned boat success

• Reducing repair event cycle time

• Texting in service and parts

• Improving the customer’s digital journey

• Refining omnichannel retailing

• Growing sales productivity in an inventory shortage

• Sharpening your customer interview skills

• Creating customer experience wins in challenging times

• Understanding how to buy pre-owned inventory right

• Creating a marketing plan with no inventory

• Connecting with customers emotionally

• Constructing a brand that draws customers to you

• Reducing advertising and turnover costs

• Making brand-centric decisions across departments

• Uncovering unique selling points

• Strengthening your F&I Dept.