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Reduce Service Dept.
Pain with These
Workforce Tools & Strategies 

Jim Million, Million Learning ​

Gloria Sinclair Miller, SHRM 

Service & Parts Pathway: 

Date & Time: Thursday, December 8, 8:30am - 10:30am

 *This session will be recorded and available on Dealer Week Online* 

Learning Objectives: 

  • Discover how to use a recruiting checklist to execute a tech and service writer recruiting

      strategy, no matter how big your dealership

  • Walk away with data to help you update your department’s compensation and benefits

  • And gain the tools to develop an onboarding and training plan to prepare your new hires for success 


If you’re like most Service Managers, you’re sick and tired of the workforce shortages in your department. 


We all know there’s no magic pill to take to fix them. And a lot of what’s making it so tough to find techs and service writers is out of your control. Not to mention that many of the solutions you’ve tried seem like one step forward and two back.  


Some folks have thrown their hands up. Why focus on what you can’t change? But those that have the biggest advantage right now – and that will come out of whatever uncertain market conditions are ahead in the lead instead of further behind – are the ones that have adopted strategies and tools to address the most painful workforce challenges.  


Join those Service Managers developing a stronger foundation for their dealership in 2023 and beyond when you learn how to develop and execute a service recruiting strategy, make your department a better place to work, and improve you and your team’s ability to train your new hires.  
By the time you’re done, you’ll have the tools to attract and develop up-and-coming team members into the positions you need now and will need in the future. 


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