Dealer Week Speakers

These subject matter experts will be the biggest fans in guiding you and your dealership to think differently, challenge the norm, make positive change and grow during your time at Dealer Week. 

2021 Dealer Week Speakers

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Team Member Name

Job Title

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Session(s) at Dealer Week

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Job Title

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Session(s) at Dealer Week

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Job Title

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Session(s) at Dealer Week

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2021 Dealer Week Speakers

Online Only

Jeremy DeFelice

Director of Dealer Development

Session(s) at Dealer Week

ONLINE WORKSHOP Text Me! Improve Customer Communication and Staff Efficiency in Parts & Service on Jan 13. at 12:45 p.m.

Keynote, In Person & Online

Chester Elton

Session(s) at Dealer Week

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

Service Pathway

Brett Beaudette

CEO

Session(s) at Dealer Week

Design Your Way to More Parts & Accessories Revenue on Dec. 8 at 1 p.m.

Service Pathway

Valerie Ziebron

President

Session(s) at Dealer Week

Update Your Service & Parts Playbook for 2022 on Dec. 7 at 12:30 p.m. & ONLINE WORKSHOP Combat the Assault on Your Shop's Repair Time on Jan. 13 at 10:45 a.m.

Sales & Marketing Pathway

Tony Gonzalez

Owner/CEO

Session(s) at Dealer Week

How to Seek and Sell More Pre-Owned Units Profitably on Dec. 9 at 10 a.m.

Leadership Pathway

Gloria Sinclair Miller

Senior HR Business Executive

Session(s) at Dealer Week

HR Strategies to Fill the Gaps in Your Dealership's Workforce on Dec. 8 at 3:30 p.m.

Leadership Pathway

David Parker

Session(s) at Dealer Week

Design Your Dealership for a Changing Market on Dec. 8 at 10 a.m.

Leadership Pathway

Bob Clements

Owner

Session(s) at Dealer Week

Develop Compensation Plans that Produce Results on Dec. 9 at 10 a.m.

Online Only

Paul Sheldon

Regional Sales Director

Session(s) at Dealer Week

ONLINE WORKSHOP Plan Your "Post (???) Pandemic" F&I Process on Jan. 13 at 2:15 p.m.

Keynote, In Person & Online

Adrian Gostick

Session(s) at Dealer Week

Build Resilience in Uncertain Times: 8 Strategies to Help Your Team Overcome Anxiety, Recover from Burnout and Get Stuff Done

Service Pathway

Sara Hey

VP of Business Development and Speaker

Session(s) at Dealer Week

Develop Marketing & Growth Plans for Your Parts Department on Dec. 9 at 10 a.m. & ONLINE WORKSHOP Work with Different & Sometimes Conflicting Personalities on Jan. 13 at 12:45 p.m. & ONLINE WORKSHOP 3 Tactics to Turn Your Shop into a Customer Loyalty Machine on Jan. 13 at 2:15 p.m.

Sales & Marketing Pathway

Paul J. Daly

Founder/CEO

Session(s) at Dealer Week

How to Build a Brand Everyone Wants to Connect to on Dec. 8 at 1 p.m.

Sales & Marketing Pathway

Bob McCann

Lead Certification Consultant

Session(s) at Dealer Week

Improve Productivity by Focusing on the Customer Interview on Dec. 8 at 10 a.m. & ONLINE WORKSHOP Learn to Love Role-Playing on Jan. 13 at 10:45 a.m.

Leadership Pathway

Jim Million

Chief Creative Officer

Session(s) at Dealer Week

ONLINE WORKSHOP: Boost Efficiency by Navigating Dealership Change, Jan 13 at 10:45-12pm

Leadership Pathway

Kendall Rawls

Director of Development

Session(s) at Dealer Week

Avoid 5 Mistakes that Impact What's Next for Your Business on Dec. 8 at 1 p.m.

Online Only

Matt Booth

Session(s) at Dealer Week

ONLINE WORKSHOP Take Control with a Positive Attitude on Jan. 13 at 2:15 p.m.

Service Pathway

John Greene

Moderator

Session(s) at Dealer Week

Super Service to the Rescue! on Dec. 8 at 3:30 p.m.

Service Pathway

Jordon Schoolmeester

Consultant

Session(s) at Dealer Week

Too Much ___ + Not Enough ___ = Service Stress on Dec. 8 12:30 p.m.

Sales & Marketing Pathway

Danny Decker

Marketing Coach & Consultant

Session(s) at Dealer Week

How to Create a Marketing Plan When You Don't Have Any Inventory on Dec. 8 at 3:30 p.m. & ONLINE WORKSHOP How to Identify & Attract Your Ideal Customers in 2022 on Jan. 13 at 12:45 p.m.

Sales & Marketing Pathway

Sam Dantzler

President

Session(s) at Dealer Week

Stop Leaking Customers! Master Omni-Channel on Dec. 7 at 12:30 p.m.

Leadership Pathway

David Spader

Session(s) at Dealer Week

Dominate the Delegation Demon on Dec 7 at 2:30 p.m.

Leadership Pathway

Dan Iosue

Succession Advisor

Session(s) at Dealer Week

Avoid 5 Mistakes that Impact What's Next for Your Business on Dec. 8 at 1 p.m.