The Service Pathway:
Super Service to the Rescue!
John Greene, Garage Composites
Date & Time: In Person: Dec. 8, 3:30 - 5:00 p.m.
Online: 12:45 - 1:45 p.m. CST
*If you register for Dealer Week in person in December, you'll gain access to the online version of this course launching in January for free. Register for Online Only and gain access to this course starting in January only. The Online content will be available until March 30, 2022.
It’s a bird, it’s a plane, it’s a service department that keeps the dealership operational! In a world where inventory is low, expectations are high, and “hold your breath” is the only answer you get from a manufacturer, your very own superhero is in your very own backyard. From the service department’s role in pre-owned inventory to the ability of service to pay all of your dealership bills,
this session will explore how you can shift your focus to change your dealership’s destiny.
What you'll learn:
Discover the role service plays in keeping new boaters engaged;
Understand how your service department can set the stage for more preowned
Learn the advantage of marketing your service team and their skills;
And know what "absorption" means and how it's calculated.