Service & Parts Pathway
Session 1
Monday, Dec. 8, 12:00 -1:30 pm
Service & Parts Best Ideas Panel & Roundtable Discussion
With Valerie Ziebron
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You come to Dealer Week to learn from other leading dealers, not just top-notch educators and trainers. That’s why you’ll want to reserve a seat early for this powerhouse “best ideas” session, moderated by Valerie Ziebron. Not only will you hear directly from the three North American dealerships chosen for their best service and parts ideas–and get to vote for the winner–but you’ll also gain a list of all the best ideas submitted to the program this year. In addition, you’ll have the opportunity to pick up more proven service and parts ideas at your table and share your own in quick-fire roundtable discussions
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Discover real-world service and parts strategies from top-performing dealerships across North America.
Walk away with a curated list of proven ideas submitted by marine dealers in this year’s best ideas program.
Engage in rapid roundtable discussions to share your own wins and learn new tactics from your peers.
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Valerie Ziebron bought her first car at the age of 14. That 1967 Dodge Coronet 440 took her through high school and college shop classes and eventually helped to launch her career. Through studying and comparing hundreds of dealerships across North America, VRZ specializes on what stores can do to maximize their resources, specifically their people, processes, space and location.
She makes it a point to uncover best practice "golden nuggets" that help people flip the switch from reactive to proactive for greater profitability and customer loyalty. She has delivered over 5,000 presentations and has helped more than 1,000 small businesses. Her clients have included: Chrysler, General Motors, Yamaha Motor Company, Boating Industry Magazine, Shelby American Collection, Eastman Kodak, IPIX, and many others.
Submit Your Best Ideas
We encourage our dealers to submit their best ideas for a chance to be recognized during our discussion panel in the Service & Parts Pathway
