Let’s be honest: The disorder that often accompanies challenging times doesn’t announce itself. It creeps in quietly. A missed follow-up. A dirty showroom corner. A frustrated service tech who shrugs and walks away. 

Over time, these small signs of breakdown create bigger issues — lost customers, lower standards, underperforming teams and a decrease in revenue. 

But what if there was a way to reverse that trend — starting with how you lead? 

In this powerful, eye-opening session, author, speaker and entrepreneur Pete Smith will challenge you to shift your leadership mindset from reactive to intentional. You’ll explore how three surprising and interconnected concepts combine to give you a clear, actionable framework for personal leadership and cultural impact. 

Throughout the session, you’ll encounter engaging stories, dealership-specific examples and real-world tools. At the end, you’ll walk away with a clear plan to help your team take ownership, reduce friction and consistently raise the standard across all levels of your operation. 

This session isn’t just about managing chaos amid today’s uncertainty. It’s about preventing it by leading with clarity, conviction and daily discipline. 

• Learn why the small things are never just small — and how to spot and address culture drift before it compounds 

• Understand how choice, order and energy shape the behaviors and outcomes of your team 

• Reset culture, reinforce ownership and reestablish team pride — without micromanaging 

Pete Smith is a bestselling author, keynote speaker and stroke survivor whose mission for almost 30 years has been simple yet powerful: to help individuals, teams, and organizations Expect to Win. 

He is the author of Dare to Matter, a #1 bestseller in Business Motivation, Personnel Management, and Self-Improvement categories. 

From 2020 to 2024, Pete founded and operated Matter More Coffee, an award-winning coffee shop in Hampstead, NC, where he brought his leadership philosophy to life in the community. During that same time, he also served as a high school wrestling coach, earning Coach of the Year honors twice. 

Whether on stage, in business, or on the mat, Pete’s impact is rooted in helping people lead with conviction, live with purpose, and stay focused on the things that actually matter.