Leadership Pathway
Session 5
Tuesday, Dec. 8, 3:00 - 4:30 pm
The Owner’s Secret to Outperforming Amid Uncertainty
With Fleming Ford
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In today’s fast-changing marine market, one strength sets the highest performing dealerships apart from the rest: The leadership skills of their managers.
Most owners promote their best producers into management where their performance stalls. Managers stay stuck “doing,” and both growth and adaptability suffer. The issue isn’t effort or intent. It’s a leadership gap.
In this session from leadership expert Fleming Ford, you’ll learn how to scale your business by building leaders who coach, develop and hold teams accountable, rather than stepping in to do the work yourself.
You will get your hands dirty learning how to shift managers from star players into effective coaches and leave armed with practical frameworks and best practices you can apply immediately to strengthen leadership depth and boost adaptability, productivity, retention and long-term growth.
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Recognize why managers get stuck in “doer mode” and how to stop unintentionally reinforcing it
Discover how to use practical frameworks and success measurements to help managers shift from producing to growing producers
Gain techniques for preparing future managers before promotion and upskilling current managers who need to evolve
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Fleming Ford is the Director of Strategic Growth at NCM Associates, where she partners with dealer groups to build the leadership, talent and organizational systems required to support sustainable growth and long-term success. Her work integrates leadership development, succession planning, talent strategy, and operational execution to help organizations improve accountability, performance and profitability. In addition, Fleming moderates NCM's Human Capital and Women in Leadership 20 Groups.