Sales & Marketing Pathway
Session 1
Monday, Dec. 7, 12:00 - 1:30 pm
AI Isn't Recommending Your Dealership: Here’s How to Fix It
With Marcus Sheridan
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Two years ago, getting recommended by AI was a future concept. Today, it's fundamental, yet most dealerships have no idea where they stand.
Right now, a buyer in your market is opening ChatGPT, Claude, Perplexity or Gemini and asking which dealership they should visit. They're trusting the two or three dealership names and explanation they get back. If your dealership isn't one of those names, you don't exist for that buyer.
Attend this session by AI visibility and search expert Marcus Sheridan to unpack what's happening behind the scenes when AI decides which dealerships to recommend and which to leave out. You will discover the exact stack of trust signals these engines look for, real-world examples of dealerships winning, and live AI queries run on attendees' markets to surface who's being recommended and why.
By the end, you’ll have the understanding and tools to own the next decade of buyer mindshare in your market.
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Explain how today's AI engines decide which dealerships to recommend and the specific trust signals they prioritize
Audit your dealership against those trust signals to identify your top three gaps to fix
Be prepared to carry out a 90-day action plan to become the dealership AI mentions by name when local buyers ask for a recommendation
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Marcus Sheridan isn't just another sales and marketing speaker—he's one of us. As an investor in a marine dealership himself, Marcus understands firsthand the daily grind, the pressures of meeting sales targets, and the constant challenge of standing out in a crowded market.
Known globally for his practical, results-driven approach, Marcus has spent over two decades transforming the way businesses communicate, sell, and market. He is the bestselling author of "They Ask, You Answer," a revolutionary framework embraced by thousands of marine companies worldwide, driving explosive growth through radical transparency and powerful customer connections. His latest edition of the book, now entitled “Endless Customers,” was released this year and became an instant national USA Today bestseller.
Marcus began his entrepreneurial journey straight out of college, building a swimming pool company into one of the most visited and trusted brands in its industry. His real-world experience isn't theoretical—it's tested and proven in competitive, consumer-driven markets.
Featured by Forbes and The New York Times, Marcus's energetic, engaging sessions have empowered some of the world's leading brands, including Bass Pro Shops, Whirlpool, and Discover. As one of the highest rated Dealer Week speakers of all time, Marcus is known for offering strategies specifically tailored to marine industry professionals who demand more leads, more sales, and greater market impact.
Today, Sheridan is a partner at IMPACT, a company that helps organizations become the most known and trusted brand in their market by embracing the Endless Customers System. He’s also the founder of Question First Group, a Sales and Leadership training company that has garnered quite a reputation amongst many in the marine industry for its transformative communication training programs designed for sales and leadership teams.
If you're ready for straightforward tactics from someone who walks the talk, Marcus Sheridan delivers. Prepare your team to communicate better, sell more confidently, and dominate your market in ways you never imagined.