Dealer Week Schedule
Launching January 11-13, Dealer Week Online will be offered to those who attend Dealer Week in person in Austin, Texas Dec. 6-9 at no additional cost. Registration is also available for Online Only, should you be unable to attend in person.
The opportunity is now. You've seen growth and success like never before despite navigating a global pandemic. Ensure that your dealership takes advantage of this opportunity well into the new year. As the only conference focused on dealer success, you will learn critical insights, trends, and strategies to help you thrive in 2022.
ONLINE SCHEDULE
TUESDAY, JANUARY 11
9:00 - 9:45 a.m. CST
Welcome & Warm Up
9:45 a.m. CST
Break - Where to next?
10:00 - 11:15 a.m. CST
Online Education
Topic:
Stop Leaking Customers! Master Omnichannel
With Sam Danztler
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Topic:
Update Your Service & Parts Playbook for 2022
With Valerie Ziebron
11:15 a.m. - 12:15 p.m. CST
Exhibit Exploration, Product Showcase & Connections
12:15 - 12:45 p.m. CST
Online Education
Topic:
Dealer Case Study: Be Efficient & Adaptable thru Technology
With Andrew Brodie, Yankee Boating Center
Topic:
Dealer Case Study: Buy & Sell Pre-Owned Boats
With Bob Armington, Buckeye Sports Center
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Topic:
Dealer Case Study: Support & Retain Your Techs
With Yvonne Leiblein, Port of Egypt Marine
12:45 p.m. - 1:15 p.m. CST
Exhibit Exploration, Product Showcase & Connections
1:15 - 2:15 p.m. CST
Online Education
Topic:
Design Your Dealership for a Changing Market
With David Parker
Topic:
Improve Sales Productivity by Focusing on the Customer Interview
With Bob McCann
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Topic:
Too Much _______ + Not Enough _______ = Service Stress
With Jordon Schoolmeester
2:15 p.m. - 3:00 p.m. CST
Exhibit Exploration, Product Showcase & Connections
WEDNESDAY, JANUARY 12
9:00 - 9:45 a.m. CST
Warm Up and Awards
9:45 - 10:00 a.m. CST
Break - Where to next?
10:00 - 11:15 p.m. CST
Online Education
Topic:
Avoid 5 Mistakes that Impact What’s Next for Your Business
With Kendall Rawls & Dan Iosue
Topic:
How to Build a Brand Everyone Wants to Connect To
With Paul J. Daly
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Topic:
Design Your Way to More Parts & Accessories Revenue
With Brett Beaudette
11:15 - 12:15 p.m. CST
Exhibit Exploration, Product Showcase & Connections
12:15 - 1:15 p.m. CST
Online Education
Topic:
HR Strategies to Fill the Gaps in Your Dealership’s Workforce
With Gloria Sinclair-Miller
Topic:
How to Create a Marketing Plan When You Don’t Have Any Inventory
With Danny Decker
*This Pathway is made possible by Recreational Boating & Fishing Foundation
1:15 p.m. - 1:30 p.m. CST
Exhibit Exploration, Product Showcase & Connections
1:45 - 2:45 p.m. CST
Online Education
Topic:
Develop Compensation Plans that Produce Results
With Bob Clements
Topic:
How to Seek and Sell More Pre-Owned Units Profitably
With Tony Gonzalez
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Topic:
Develop Marketing & Growth Plans for Your Parts Department
With Sara Hey
2:45 p.m. - 3:30 p.m. CST
Exhibit Exploration, Product Showcase & Connections
THURSDAY, JANUARY 13
9:00 - 10:15 a.m. CST
Warm Up and Grow at Work Keynote with Chester Elton & Adrian Gostick
10:15 - 10:30 a.m. CST
Break - Where to next?
10:30 - 11:45 p.m. CST
Online Education
Workshop Topic:
Boost Efficiency by Navigating Dealership Change
With Jim Million
Workshop Topic:
Learn to Love Role-Playing
With Bob McCann
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Workshop Topic:
Combat the Assault on Your Shop's Repair Time
With Valerie Ziebron
11:45 a.m. - 12:45 p.m. CST
Exhibit Exploration, Product Showcase & Connections
12:45 - 1:45 p.m. CST
Online Workshops
Workshop Topic:
Work with Different & Sometimes Conflicting Personalities
With Sara Hey
Workshop Topic:
How to Identify & Attract Your Ideal Customers in 2022
With Danny Decker
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Workshop Topic:
Text Me! Improve Customer Communication & Staff Efficiency in Parts & Service
With Jeremy DeFelice
1:45 p.m. - 2:15 p.m. CST
Exhibit Exploration, Product Showcase & Connections
2:15 - 3:30 p.m. CST
Online Workshops
Workshop Topic:
Take Control with a Positive Attitude
With Matt Booth
Workshop Topic:
Plan Your “Post (???) Pandemic” F&I Process
With Paul Sheldon
*This Pathway is made possible by Recreational Boating & Fishing Foundation
Workshop Topic:
3 Tactics to Turn Your Shop into a Customer Loyalty Machine
With Bob Clements
3:30 - 4:00 p.m. CST
Closing Comments